IndoChat has two fundamental principles when it comes to collecting and processing private data:
• We don't sell any of our users data to any other third party or company
• We only store the data that IndoChat needs to function as a secure and feature-rich messaging service.
We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.
You provide your mobile phone number to create an IndoChat account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. You may also add other information to your account, such as a profile name, profile picture.
IndoChat uses phone numbers as unique identifiers so that it is easy for you to switch from SMS and other messaging apps and retain your social graph. We ask your permission before syncing your contacts.
We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for IndoChat and to properly display names in notifications. We only need the number and name (first and last) for this to work and store no other data about your contacts.
To help you organize how you communicate with others, we may create a favorites list of your contacts for you, and you can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information.
When you enable 2-step-verification for your account or store documents using the “Forget Password” feature, you can opt to set up a PIN code recovery email. This address will only be used to send you a PIN code recovery email if you forget it.
We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.
Verifying your identity, such as through sending you a verifying mobile message (as the case maybe).
We verify accounts and activity and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
We do not allow third-party banner ads on IndoChat. We have no intention to introduce them, but if we ever do, we will update this policy.
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
Your phone number, profile name and photo, online status and status message, last seen status, and receipts may be available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.
Users with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the block feature in our Services to manage the users of our Services with whom you communicate and certain information you share.
We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
If IndoChat receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened. When it does, we will include it in a semiannual transparency report published.
If you would like to manage, change, limit, or delete your information, we allow you to do that through the following tools:
You can change your Services settings to manage certain information available to other users. You can manage your contacts, groups, or use block feature to manage the users with whom you communicate.
You can also change your profile name, profile picture, and status message at any time.
Your messages, media and files, as well as the contents of your calls and the data you store in our Service are processed only on your device and on the device of your recipient. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While IndoChat servers will handle this end-to-end encrypted data to deliver it to the recipient, we have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don’t have.
We use both persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our website or a partner website that uses our services. Session cookies only last for as long as the session lasts (usually the current visit to a website or a browser session).
You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of our website.
We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, IndoChat, or others.
PT ICE Messenger Indonesia
Jl. Medan Merdeka Sel. No.17, RT.11/RW.2,
Gambir, Kecamatan Gambir, Kota Jakarta Pusat,
Daerah Khusus Ibukota Jakarta 10110